Q. What is Aegi and how is it pronounced?
A. Aegi New York offers premium, design-forward children's products for modern lifestyles. Aegi is pronounced like "eggy" and is used to refer to someone you love, your baby, your darling. We hope you love using Aegi New York for your aegi.
Q. Where are your products made?
A. All of our products are made in Korea.
Q. Why silicone?
A. Silicone is safe, versatile, and highly durable. It's also an eco-friendly and sustainable alternative to plastic because it is inert, which means that it doesn't leach chemicals into food or soil.
Q. What is platinum silicone?
A. Silicone is made of silica, a natural element found in sand. Platinum silicone (also called platinum-cured silicone) is very pure because it is not processed using peroxide catalysts, which may leave impurities. Platinum silicone does not need plasticizers to stabilize or make it flexible, and it contains no bisphenols, PVC, or phthalates.
Q. Will you be expanding your product offerings?
A. Yes, and we're always on the look-out for exciting new products and beautiful ways to bring them to you. Subscribe to our newsletter for the latest information on new product launches. If there are products you'd like to see that we don't currently offer, let us know by sending an email to firstname.lastname@example.org.
Q. Where can I find you locally?
A. Check out the "Stockists" section of our website. If you'd like to see us in a city where we don't currently have a stockist, let us know by sending an email to email@example.com.
Shipping and Returns
Q. Where do you ship?
A. We currently ship to addresses in the continental U.S. We'll let you know if we expand our reach.
Q. What is your refund policy?
A. We will accept returns up to 30 days after your purchase. Visit the "Returns" page under the Policies section of the site for more information.
Partnerships and Events
Q. Can we collaborate?
A. If you are interested in collaborating with us, please send your information, including any links to your social media pages, to firstname.lastname@example.org, or DM us on Instagram @aeginewyork.
Q. Do you participate in pop-ups, trade shows, and other events?
A. Yes! If there is an event you'd like to see us at, let us know by sending an email to email@example.com.